All products sold through this website are covered by our warranty and return policies. The quality of the product you will receive is guaranteed to be the best in its class, and we absolutely guarantee this.
If you are not satisfied with your purchase, we will gladly refund or exchange your watch within 30 days of arrival of the watch at your shipping destination.
Here are the messages you need to state:
* Your order number
* Item(s) you want to return
* The reason you want to make a return.
* Tracking numbers after your product has been sent out
If you are returning products for warranty:
* All our top quality enjoy a full 1 year warranty on all manufacturers defects.
* Only manufacturer��s defects are covered under warranty. This does not include intentional damage, or general wear and tear (such as scratches, dents etc). Please make sure that the crown on all watches is always screwed in tight prior to water exposure, so that water damage does not occur
* If any of the watches have been tampered with, the warranty is void.
* If a manufacturer��s defect appears on the product within 1 week of ordering, we will replace it with a brand new one.
* If your product cannot be repaired, we will send you a replacement of the exact same model. If that model is out of stock, then you can choose another product of the same or lesser value.
If you are returning products for exchange / refund:
* The product condition must be 100% BRAND NEW �C this means that it must never have been worn, nor unpacked. This also means that the plastic wrapping around the band of the watches must be intact and not removed
* Please insure your return. We are not responsible for lost or damaged products during the shipping process. All shipping costs incurred as such are not refundable.
* The product is subject to final inspection for the above conditions before your return is processed
* Tampered products will not be exchanged/refunded. This means that if the watches have been opened up, or otherwise tampered or damaged, the return/refund policy will be considered null and void
If you have any questions, please contact our server by email firstname.lastname@example.org, we are here to service for you.